Quality is something which we at Girgit emphasize on and have always strived to provide our customers with the finest quality products. We make sure the customers get their money’s worth when they transact business with us.
You can be confident that our products will serve your purpose well. Our warranty period which is valid for 5 years makes sure that you can trust our products. This warranty period becomes active and is calculated from the date of purchase of the product.
The 5 years warranty period holds good for almost all the products on Girgit.co. However, at times the warranty details of some products might be different. The changes in the terms of the warranty will be provided separately for each of the items whose warranty period is other than 5 years. As a result, you are asked to check the product details to analyse the warranty terms for each item.
Girgit observes all manufacturers’ warranties. Take a note that the warranties cover furniture for regular residential use alone. We possess the right to oversee defective products and fix the product or replace it entirely at our acumen.
We take full responsibility for any flawed workmanship or mechanical deterioration on our products under regular residential use, for the warranty term that is stated for the product. Repairing or replacing of the products under the warranty period will be free of charge. Girgit will cover all warranty related costs.
Duly note the following:
O As soon as the warranty claim is made by the customer, Girgit team will inspect the product to resolve its warranty coverage.
O The authentic invoice of the purchased product(s) must be provided as a proof of purchasing the product from Girgit.
O Once the warranty claim is approved by the Girgit team, the item will either be repaired or replaced by the same item or equivalent product with a value not greater than the price of the original item purchased by you.
O Suppose, repair of any form is done to the item(s) without our compliance, the items’ warranty coverage will unquestionably become void. Even if the repair work is undertaken by any other party or any alteration or tinkering with the mechanical components of the product will without question void the warranty. (Note: Get in touch with Girgit team members for more knowledge in respect to the warranty particulars).
O The terms and conditions of the warranty are fixed, non-debatable and non-transferable. The warranty can be claimed only by the actual purchasers of the product(s).
O The warranty is not applicable to items that have been stored or assembled inaccurately, used wrongly, misused, modified and cleaned with in incorrect cleaning manner or wrong cleaning products.
O Products with abnormal wear and tear, cuts and scratches and damages caused by collisions or accidents, will not be applicable for warranty claim.
O Until and unless specified under the product description of the item purchased, the product cannot be placed outdoors or in humid environment and the product should not be used for business or industrial purposes. If this condition is violated the warranty of the product becomes void.
O The warranty cannot be claimed for consequential or incidental damages.
O From the time the customer claims the warranty for a product it will take somewhere between 1 – 2 weeks to process the warranty.
O The manufacturer warranties will not cover defects detected due to normal wear or due to negligence of the customer.
O Girgit shall not be bound by or be responsible for any warranty other than what is stated by the manufacturer of the goods.
If you have any difficulty in determining the warranty terms for a specific product, don’t hesitate to contact us for assistance.